Help with PhotoTend

Support

Clear answers about photo access, review decisions, and Apple's Recently Deleted workflow.

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Frequently asked questions

Why does PhotoTend need Photos access?

PhotoTend needs read and write access to show the still photos you approve, group them by month, and ask Apple Photos to move only your confirmed selections to Recently Deleted. The permission request appears only after the in-app explanation.

Can I use Limited Photo Access?

Yes. If you select Limited Access in Apple's permission sheet, PhotoTend works only with the photos you choose. You can manage the selected set later through the app or iOS Settings.

Does swiping left immediately delete a photo?

No. A left swipe only adds the photo to a pending review list. You can inspect the full list and move any item back to Keep before PhotoTend asks you to confirm. Apple then presents a separate system confirmation.

Can I recover a photo after approval?

Approved items use Apple's Recently Deleted workflow and can normally be recovered in Apple Photos for 30 days. PhotoTend does not permanently erase items outside that workflow.

What happens when iCloud Photos is enabled?

Apple may synchronize approved photo-library changes to other devices signed in to the same Apple Account. If a full-resolution photo is stored in iCloud, PhotoTend identifies that state and lets you start the Apple-managed download.

Does PhotoTend upload or analyze my photos?

No. Version 1.0 has no developer backend, photo-upload service, advertising network, or third-party analytics SDK. Review state remains on your iPhone. See the Privacy Policy for details.

Does PhotoTend review videos?

No. The MVP review flow includes still photos only.

Still need help?

Contact PhotoTend Support

Describe what you were doing, what you expected, and what appeared on screen. Please do not email private photos or photo-library identifiers.

support@phototend.com